Multi-Channel Notifications
Send deadline alerts by email, SMS, Slack, Microsoft Teams or WhatsApp. You pick the channel for each person, so the reminder reaches someone who reads it.
Send compliance alerts via email, SMS, Slack, WhatsApp, and Microsoft Teams
Email & SMS alerts
Slack & Teams notifications
WhatsApp Business alerts
Custom notification rules
Multi-Channel Notifications Features
Everything you need to streamline your workflow and boost productivity
Email Notifications
Branded email reminders built from templates you can edit. Each one carries the deadline details, any attached documents and a link to act on it.
SMS Text Alerts
Text messages for the urgent ones. Your van driver whose licence check is due on Friday will see an SMS long before he opens his inbox.
Slack Integration
Post reminders to a Slack channel or straight into someone's DMs, in the same place they already talk to colleagues.
Microsoft Teams
Send alerts to Teams channels or one-to-one chats. If your company lives in Microsoft 365, nobody has to learn a new tool.
WhatsApp Business
Message staff on WhatsApp when they work abroad or mostly from a phone. It suits international teams and people who are rarely at a desk.
Smart Routing Rules
Choose channels by urgency, deadline type or each person's preference. A routine renewal goes by email; a lapsed fire certificate goes by SMS too.
Why Use Multi-Channel Notifications?
Real benefits that drive measurable results for your business
Never Miss Critical Deadlines
If one alert gets buried, the same reminder is waiting on another channel.
Reach Teams Where They Work
People do not have to check another app. Alerts arrive in the tools they open every morning.
Customizable Alert Schedules
Time each channel differently. Email for the 90-day warning, SMS for the last week.
Reduce Alert Fatigue
Routing rules keep low-priority reminders quiet, so the important ones still get read.
Who Uses Multi-Channel Notifications?
Designed for teams and businesses across industries
Urgent Compliance Deadlines
Text the owner when a compliance deadline is days away and something has to happen now.
Team Collaboration
Post to a Slack or Teams channel when a whole team shares the job, such as quarterly fire drills.
Global Operations
Reach colleagues in other countries on WhatsApp, which many of them already use every day.
Mobile Workforce
Field staff without work email still get their reminders by SMS or WhatsApp.
After-Hours Alerts
Set escalation to try email first, then send an SMS if nobody responds.
Approval Workflows
Send approval requests on more than one channel so sign-off does not stall.
Frequently Asked Questions
Everything you need to know. Can't find the answer? Reach out to our support team.
There are six: branded email, SMS to any phone number worldwide, WhatsApp Business, Slack, Microsoft Teams, and an API with webhooks for your own integrations. Any reminder can go out on one channel or several. You can also use different channels for different recipients, or for different steps in the reminder sequence.
Set it per recipient or per item type. Your office manager might get Slack messages while a site supervisor gets texts and the finance lead gets email. Field teams who rarely open email tend to respond best to SMS or WhatsApp. Once it's set, ExpiryEdge sends each alert to the right place for that person.
Yes. For the reminders that really matter, turn on multi-channel delivery and send a Slack message and an SMS at the same moment. It's most useful for the final reminder before a certificate lapses, when you want the best chance that someone acts that day.
Yes. ExpiryEdge records whether each reminder was sent and delivered, and for email whether it was opened. If someone keeps ignoring alerts on one channel, you'll see it in the log and can move them to a channel they actually respond to.
Webhooks fire when a deadline gets close, and they can start almost any outside workflow. You could open a JIRA ticket, ping a custom Slack bot, update a ServiceNow record or kick off a process in your ERP. They run on the trigger conditions you set, so nobody has to remember to press anything.
Ready to Get Started?
Join thousands of teams already using ExpiryEdge to streamline their workflows