Reminder Email Delivery & Read Status
"Sent" only tells you the email left our servers. ExpiryEdge also records whether each reminder was delivered and whether it was opened, right on the expiry record. A bounced or ignored reminder can no longer pass for a job done.
See delivered and opened status for every reminder email, right on the record.
Per-email delivery status
Open tracking with timestamp
Bounce & failure flags
Status logged on each record
What reminder email tracking gives you
Know what happened to each reminder after it left
Delivered or not delivered
Each reminder shows whether it is queued, delivered or failed. You can tell at a glance which message reached the inbox and which one bounced.
Open tracking with timestamps
When the recipient opens the email, the record changes to Opened and logs the time. Sent at 09:00, opened at 14:12: you get both times on the record.
Bounce and failure flags
Hard bounces and send failures get flagged straight away. A mistyped address, or the inbox of someone who left in June, turns up while the deadline is still weeks off.
Status on the record
Delivery and open status sit on the expiry record, beside the contact they belong to. You don't need to log into a separate email tool to check.
A timeline per recipient
If a reminder goes to several contacts, each one gets their own delivery and open timeline. You can see who read it and who hasn't.
Spot the silent gaps
Filter for reminders that were delivered but never opened. Then try SMS or WhatsApp, or just pick up the phone, while there is still time before the date passes.
Why delivery status matters
Sent is not the same as read
Catch dead addresses early
A reminder sent to a dead inbox does nothing. Delivery flags show you the bad address while you still have time to fix it.
Prove the reminder went out
If an auditor asks, or a contractor says they never heard from you, the log shows when the message was sent, whether it arrived and when it was opened.
Follow up with facts, not guesswork
No more "did you get my email?" The status answers that for you, so you only chase the people who actually missed the reminder.
Who uses email delivery tracking
Anyone who has to prove a reminder reached someone
Compliance teams
Check that renewal notices reached the people who own them, and show auditors the delivery and open records as proof.
Contractor & supplier managers
See which contractors opened the reminder about their insurance or certification, and send it again to the ones who didn't.
Property & facilities
Check that gas and electrical certificate reminders landed and were read, across every site and managing agent you work with.
Frequently Asked Questions
Everything you need to know. Can't find the answer? Reach out to our support team.
We track each reminder as it is sent, delivered and opened. The record shows whether the recipient's mail server accepted it, and switches to "Opened" with a timestamp once someone reads it.
Yes. When a reminder goes to several contacts, each person has their own delivery and open status. You can see who read it and who didn't.
The record flags bounces and send failures. You fix the address and send it again before the deadline, rather than finding out after the certificate has already lapsed.
Yes. If an email is delivered but sits unopened, follow up on a channel people notice faster, like SMS or WhatsApp. Email status just tells you when that is needed.
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