Trust center

Security, privacy and reliability

What we do today to protect your data, in plain words. If something is not available yet, we say so.

Last reviewed: October 2026

Security at a glance

The controls that protect your workspace and where each one stands.

Encryption in transit

Available

The app and API are only served over HTTPS (TLS). Browsers are told to always use HTTPS (HSTS).

Encryption at rest

Available

Google Cloud encrypts our database and file storage at rest (AES-256). Access tokens for connected tools such as Asana and ClickUp are also encrypted by us (AES-256-GCM).

Separation between customers

Available

Every request is checked on our servers against the organization of the signed-in user. Another organization’s records behave as if they do not exist. Database security rules apply the same separation, and automated tests check it.

Roles and permissions

Available

Admin, editor and viewer roles are enforced on our servers, not only hidden in the screen.

Two-step verification

Available

Anyone can turn on two-step verification with an authenticator app. Admins can require it for the whole workspace, with a grace period.

Session controls

Available

Admins can set an idle timeout and a maximum session length. Deactivated or removed users lose API access within about a minute.

Single sign-on (SAML / OIDC)

Planned

Not available yet. Today people sign in with email and password, Google or Microsoft, optionally with two-step verification.

Automatic user provisioning (SCIM)

Planned

Not available yet. Admins invite and remove users in the app.

Audit log

Available

Changes, sign-ins and security settings are recorded in an activity log that users cannot edit. It is kept for 12 months by default, can be exported, and has a tamper check. Enterprise adds longer retention, full-history export and streaming to your security tools (SIEM).

Backups

Available

The database is exported every day to a separate storage bucket. A written restore procedure exists.

Restore drill

In progress

A restore-drill script and checklist are ready. We will publish the date of the first completed drill here.

Incident response

Available

We follow a written incident response plan with severity levels and roles. If an incident affects personal data you are responsible for, we tell you without undue delay so you can meet your own legal deadlines.

Vulnerability disclosure

Available

Report security issues privately to security@expiryedge.com. We acknowledge reports within 2 business days and do not take action against good-faith research.

Secure development

Available

Every code change runs automated tests and a scan for leaked secrets. Dependency updates are proposed automatically.

Upload checks

Available

Uploaded files are checked by type, file name, size and content. Programs, scripts and web pages are refused. Antivirus scanning of uploads is planned.

Enterprise mode

Available

One setting switches off analytics, session recording and marketing messages inside the app for the whole workspace. The in-app AI assistant is off by default. On by default for the Enterprise plan.

Retention rules and legal hold

Enterprise plan

Admins can set how long records and activity are kept and place legal holds that stop deletion. (Exporting all of the organization’s data is available to admins on every plan.)

Where your data is stored

Main data location
United States (Google Cloud, us-central1 region for processing)
Backup copies
European Union (separate Google Cloud Storage bucket)
AI features
Google Vertex AI in the United States, only when you use them
Hosting in the EU
Not available yet. Planned.

Certifications and legal

SOC 2 Type I

In preparation. We will publish the auditor and report date here when the audit is complete.

In progress

SOC 2 Type II

Planned after Type I.

Planned

ISO 27001

Not certified. Our cloud provider, Google Cloud, holds its own ISO 27001 certification.

Not certified

HIPAA

We do not sign Business Associate Agreements today.

Not certified

Independent penetration test

Not done yet. We will share the summary with customers under NDA once it is done.

Planned

GDPR data processing agreement

We act as processor for your workspace data. A data processing agreement is available on request.

Available

Sub-processors

These providers help us run the service. The last column shows which ones are used for a workspace in Enterprise mode.

ProviderWhat they doLocationUsed in Enterprise mode
Google Cloud / FirebaseHosting, database (Firestore), sign-in, file storage, server functions, bot protection (reCAPTCHA), and AI features through Vertex AI (document scanning and email import when you use them; the Edgar in-app assistant, which is off by default in Enterprise mode)United States (backup copies: European Union)
Yes
StripePayment processing and billingUnited States / Ireland
Yes
MailerSendDelivery of reminder and transactional emailsEuropean Union
Yes
ResendDelivery of app emails (sign-up, invitations, notifications)United States
Yes
HubSpotCustomer records for account users (name, email, plan status), support tickets and demo booking. In Enterprise mode the in-app support form is replaced by email, but account records are still kept in HubSpot.European Union (Germany)
Yes
TwilioSMS and WhatsApp reminders, only if you use these channelsUnited States
Only if you turn it on
ClickSendSMS reminders, only if you use SMSAustralia
Only if you turn it on
ZapierWorkflow automation, only if you connect itUnited States
Only if you turn it on
AsanaTask sync, only if you connect itUnited States
Only if you turn it on
ClickUpTask sync, only if you connect itUnited States
Only if you turn it on
SanityContent for the website, blog and help pages (no workspace data is sent to it)United States / European Union
Yes
Google AnalyticsUsage analytics, only after you accept analytics cookiesUnited States
No
Microsoft ClaritySession-recording analytics, only after you accept analytics cookiesUnited States
No
Hotjar (Contentsquare)Usage analytics, only after you accept analytics cookiesEuropean Union
No
Ahrefs Web AnalyticsWebsite traffic analytics, only after you accept analytics cookiesSingapore
No
Full sub-processor list

Security pack

For security reviews and procurement we can send you:

  • Answers to a standard security questionnaire, with references

  • An accessibility conformance report (draft, WCAG 2.1 AA)

  • An overview of our security policies

  • Our data processing agreement and sub-processor notice

Request our security packWrite from your work email and tell us your company name. We reply by email.

Service status

Planned

A public status page is planned. Until then, we post service notices inside the app.