Compliance FAQs

Open the 'Create Expiry' page and fill in the name, type, expiry date and priority. Add any links or notes that help. If you plan to share it, you can put a password on it too.

Yes. Any expiry can have a share link. If you mark it private, people need a password to see the details, so send that password separately, by a channel you trust.

Passwords are hashed with bcrypt, so even we can't turn them back into the original. Only users you've authorised can see or change your expiries. Shared expiries can have their own password as well.

We can't look it up, because we only store a hash of it. You can set a new one, though: open the expiry and change it on the 'Edit Expiry' page.

Yes, whenever you like. Open the expiry's details page and click 'Edit'. You can change the dates and priority, or the password, from there.

Mark it done from the expiry list or from its details page. You can add a closing note while you're at it, like the new policy number, so next year's you knows what happened.

It leaves your active list and moves to archived expiries, where you can still open it. Your dashboard stays tidy and the old record is kept.

Yes. Pick when you want to hear about each upcoming expiry, and ExpiryEdge sends the notice before the date arrives.

Type in the search bar on the dashboard, or narrow the list with filters such as priority and expiry date. There are more filters besides those two.

Yes. Filter by contact to see every deadline tied to one vendor, customer or member of staff.

Do it all from the Contacts page. One contact can be linked to many expiries, and you choose whether they hear from us by email, SMS or WhatsApp.

Use the contact form or email support. Tell us what you clicked and what you saw, and we'll pick it up quickly.