Get the email escalation settings

gethttps://api.expiryedge.com/v1/getEscalationConfig

any role60/min

Request

curl 'https://api.expiryedge.com/v1/getEscalationConfig' \
  -H "Authorization: Bearer $EXPIRYEDGE_API_KEY"

Response

{
  "effective": {
    "enabled": false,
    "escalation_window_days": 7,
    "unopened_threshold_days": 2,
    "channels": [
      "sms",
      "whatsapp"
    ],
    "notify_manager": true
  },
  "stored": null,
  "bounds": {
    "escalation_window_days": {
      "min": 1,
      "max": 60
    },
    "unopened_threshold_days": {
      "min": 1,
      "max": 30
    },
    "channels_allowed": [
      "sms",
      "whatsapp",
      "email"
    ]
  },
  "defaults": {
    "enabled": false,
    "escalation_window_days": 7,
    "unopened_threshold_days": 2,
    "channels": [
      "sms",
      "whatsapp"
    ],
    "notify_manager": true
  },
  "org_has_saved": false
}

Escalation (re-sending unopened reminders by SMS/WhatsApp and notifying a manager) is opt-in. effective is the stored config merged over defaults; stored is null until an admin saves once. bounds gives the validation limits.

Returns

200

Escalation configuration.

effectiveobjectrequired
storedobject | nullrequired
boundsobjectrequired
defaultsobjectrequired
org_has_savedbooleanrequired

Errors

`400`	The request is missing required fields or contains invalid values.
`401`	Missing, expired or invalid bearer token.
`405`	The endpoint does not accept this HTTP method.
`429`	Too many requests for this endpoint from your IP. Wait `Retry-After` seconds.
`500`	Unexpected server error. Retry later; quote `requestId` to support.